TuffRider Ladies Plus Rider Dress Boots

We strive to get your premium equestrian gear from our doors to your stable as quickly and safely as possible.

• Processing Time: Orders ship within 1–2 business days. Custom or hand-tooled items require 5–7 business days.
• Free Shipping: Valid on all domestic orders over $150.
• Flat-Rate Shipping: A standard $9.99 fee applies to domestic orders under $150.
• Carrier Options: We ship via UPS, FedEx, and USPS with tracking numbers provided instantly via email.
• Saddle Shipping: All English and Western saddles ship via insured ground service with a flat $45 oversized item fee.
• Signature Required: Orders valued over $300 require a signature upon delivery for security.
• International Shipping: Rates are calculated at checkout based on destination. Duties and taxes are responsibility of the buyer.

🔄 Free Returns & ExchangesWe want you and your horse to love your new gear. If the fit or style isn't perfect, return it completely free of charge.

• 30-Day Window: Returns must be initiated within 30 days of the delivery date.
• 100% Free Shipping: No return label fees, no restocking fees, and no hidden deductions.
• Condition: Items must be unused, clean, hair-free, and in original packaging with tags attached.
• Saddle Trial Period: Saddles come with a strict 5-day trial period from delivery. They must be tested using a clean saddle blanket. Marks on bilayers or flaps will void return eligibility.
• Exchanges: Swap sizes or styles seamlessly through our portal with immediate inventory reservation.
• Non-Returnable Items: Custom-made items, monogrammed gear, and clearance/final sale products cannot be returned.